Siva,

Final invoice is paid.

 

I'd like to let you know how straightforward this process has been with your company.  As you may know, you were the fourth company I approached.  The first lot offered an installation date months into the future.  The second lot offered a lot and delivered nothing.  The third lot just gave me a hard sell like they were pushing double glazing on my granny.

 

Then Roy came along.  He asked what I needed, gave me a steer based on his experience, took some measurements, and was generally a lovely chap to spend an hour chatting to.  I had my initial quote a day later, which wasn't the cheapest (not that there much in it, you were still competitive).  I went with your company because I feel I can trust you.

 

Throughout the lead-up to install you and Roy answered my questions and kept me in the loop, most importantly by being honest about stock levels and lead times.  Come install day, everyone turned up and got to work.  They did an excellent job and left the site clean.

 

Please keep doing what you're doing.  You're a small business serving the local area and doing it very well.  Your staff look happy, which is important.

 

When I want more panels in the future, I'll come to you.  When friends and family want panels, I'm sending them to you.

 

Thanks

Rob Chamings

London SE25

November 2022